FAQ

Have a question before you order? Here are the ones we hear most. If you don’t see what you’re looking for, email us at info@thealiceboutique.com and we’ll be glad to help.

How do the dresses fit?

Most of our dresses are cut true to size with a comfortable, flattering shape. Wrap and knit styles have some give, while fitted pieces like our cocktail and ruched dresses sit closer to the body. Each product page notes the silhouette so you know what to expect before you order.

How do I choose my size?

We include a size guide on every product page with measurements to compare against a dress you already own and love. If you’re between sizes or unsure, email us with your measurements and the style you’re considering, and we’ll give you an honest recommendation.

How long does shipping take?

We process orders within 1 to 2 business days. Once your order ships, US standard delivery usually takes 5 to 9 business days. You’ll receive tracking by email as soon as your dress is on its way.

Do you ship internationally?

Not yet. For now we ship within the United States only. We hope to expand in the future, so keep an eye on our updates.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and returned with the original tags still attached. Once we receive and inspect the dress, we’ll process your refund.

How do I start a return?

Email us at info@thealiceboutique.com with your order number and the item you’d like to return, and we’ll send you simple instructions to get it on its way back to us.

How do refunds work?

After we receive and inspect your return, we issue your refund to the original payment method. It typically takes 5 to 10 business days to appear, depending on your bank or card provider.

How should I care for my dress?

Always follow the care label sewn into your dress. As a general rule, a gentle wash and careful handling will keep your pieces looking their best for a long time.